At Onestylestorez, operated by Exigobyte Solutions Private Limited, we are committed to providing a smooth and hassle-free shopping experience. This Return and Refund Policy outlines the terms and conditions applicable to returns and refunds for purchases made through our platform. By placing an order on our website, you agree to the terms described below.  

Throughout this policy, the terms “we,” “us,” and “our” refer to Exigobyte Solutions Private Limited, while “you,” “your,” or “user” refer to our valued customers.    

Eligibility for Returns    
To be eligible for a return, items must meet the following conditions:  

• Products must be unused, unwashed, and in original condition  
• All tags, labels, and original packaging must remain intact  
• Items that have been worn, cleaned, altered, or damaged are not eligible for return  
• Return requests must be initiated within 48 hours of delivery  
• Items that do not meet these criteria will not be accepted    
   

How to Initiate a Return  

Step 1: Submit a Return Request    
Email your return request with your Order ID and the reason for return to exigobytesolutionspvtltd@gmail.com.  

Step 2: Provide Supporting Images    
If the product is damaged, defective, or incorrect, attach clear photos or videos to help us process your request faster.  

Step 3: Follow Return Instructions    
Once your request is approved, we will share detailed instructions for returning the item.  

We reserve the right to decline return requests that do not comply with this policy.    

Refund Process and Timeline    
Upon receiving the returned item, our team will inspect it to ensure it meets the return conditions. You will be notified of the approval or rejection of your refund.  

If approved, the refund will be credited to your original payment method within 5–7 business days. A confirmation email will be sent once the refund has been processed.    

Partial Refunds    
In cases where a product partially meets return conditions (such as minor damage or missing packaging), a partial refund may be issued at our discretion.    

Damaged, Defective, or Incorrect Items    
If you receive a damaged, defective, or incorrect product, please initiate a return request within 48 hours of delivery. Kindly share clear photos or videos of the issue via email so we can assist you promptly.    

Need Assistance?    
For any questions or support regarding returns or refunds, feel free to contact our customer support team at: exigobytesolutionspvtltd@gmail.com